Pre-Flight Check These instructions are intended specifically for setting up a new email account in Microsoft Outlook 2016 for Mac OS X 10.11.3. The Outlook for Mac stores the data in OLM file extension, consisting of user’s emails, contacts, calendar etc. And these files cannot be accessed in any other email client other than Outlook for Mac OS.
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Step #1: Add or Edit the Email Account
Step #2: Configuring a New Email Account
On the account information panel, enter the information as follows:
At first, you will only see the E-mail address and Password fields. Once you enter your email address, Outlook 2016 will recognize that you’re not attempting to connect to a web service such as iCloud, Google, or Yahoo, and will automatically expand the window to reveal all the fields shown in the image above.
Once you’ve entered all the requested information, click the Add Account button at the bottom of the window to create the account with your specified settings.
Step #3: Configure Security Settings
When you add your email account, an alert window may prompt you to review security settings. This is expected if you have not already purchased and installed a signed, third-party verified SSL certificate on your mail server. If you see no such prompt, then you’re all set and can begin using Outlook 2016 with your email account immediately.
If you do get a security prompt, which specifies that information that you view and send will be encrypted, note that Outlook 2016 will not be able to verify the security of the certificate through a third-party because you are the only authority validating it:
If you wish to proceed with the connection, you have two options:
Note: A self-signed certificate uses the same level of encryption as a third-party verified certificate; the difference is that it is you who are verifying your server’s identity and not a third party who is paid for the service. However, if you would prefer to use a third-party verified SSL certificate to cover core services (cPanel/WHM, POP3, IMAP, SMTP and FTP) on your server, you can find instructions for ordering and installing an SSL certificate at Install an SSL Certificate on a Domain using cPanel, and you’ll find a guide to installing your certificate on email and other core server services at Installing Service SSLs in cPanel. Should you find that you need any assistance, please feel free to contact a Heroic Support® technician who can assist with obtaining and installing an SSL from the vendor of your choice.
Once connected, Outlook 2016 will download your mail from the server along with any custom directories you’ve added, which will be synced by default.
Step #4: Editing an Existing Email Account
To change the settings on an existing email account, click the Tools menu and then select Accounts to open the Accounts panel.
Click on the name of the account in the left pane, and make the desired changes:
Bonus: Select IMAP Folders to Sync
By default, Outlook 2016 for Mac OS X will sync all IMAP folders. To specify which ones you want to sync, pull down under the Tools menu and select IMAP Folders… to bring up the Folder Browser.
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In the Folder Browser, you will see a list of your accounts in the left pane.
Related Articles:
If you are having problems with your email, one common diagnostic aid is a complete list of the message's headers. Headers show the path a message took to get from the sender to the recipient. The IT Service Desk or other technical support may ask you to provide a message's headers.
Your text editor (typically an application called TextEdit) will open, displaying all the headers for the message, followed by the message body.
If you need to copy the headers (to paste somewhere else),
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